JOIN THE TEAM

Bright People, Brighter Ideas

We’re on a mission to make our clients’ programs better, their jobs easier, and make them look good. We want to be a bright spot for our individual customers and make their incentive or event the bright spot for their company.

At Brightspot Incentives & Events, we are people people with a dedication to building unforgettable programs and events. Here you’ll find a passion for creativity and fanatical customer service. We combine exceptional execution, custom web development, industry-leading creative services, and award-winning incentive designs to drive motivation and real results.

Open Positions

Incentive Program Manager

The Position

Seeking a creative and detail-oriented Incentives Program Manager to plan and operate client-based sales & training incentive programs and promotional campaigns. This individual will collaborate with their program team, web developers, graphic designers and suppliers to design, develop and execute incentive programs. The ideal candidate for this position is one who offers a well-balanced mix of detailed project management/administration, proven analytical thinking, excellent client service skills, and marketing creativity.

Main Responsibilities

  • Design, plan & operate client-based sales & training incentive programs and promotional & engagement campaigns
  • Recommend creative solutions, program enhancements, process improvements, and develop best practices
  • Analyze data to determine program recommendations to client
  • Proactively seek ways to continuously improve programs and accounts
  • Work with IT/Web Development staff to develop and maintain program websites
  • Create marketing communications for web, collateral, and program related material
  • Manage fulfillment of awards (gift cards, merchandise, experiential) and promotional items
  • Provide financial stewardship of client program funds; reconcile client budgets; and perform financial analysis
  • Provide art direction to graphic designers
  • Manage & develop Program Specialist(s) to achieve the above with service excellence

Reports to

  • Director of Incentives

Minimum Qualifications

  • Four-year degree in business
  • 5-7 years of relevant program management experience
  • Experience in client and committee management
  • Excels at customer service and proactively diagnosing client needs
  • Creativity in program design and visual communications
  • Excellent written and verbal communication skills
  • Strong work ethic and demonstrated ability in managing multiple/competing priorities
  • Strong Microsoft Office Suite knowledge & experience
  • Management experience

Bring to the table

  • Motivated self-starter
  • Personal passion for service excellence
  • Strategic, analytical thinker
  • Strong “achiever” work ethic
  • Organization
  • Accountability to deadlines
  • Attention to detail

Benefits

  • Full-time position
  • Competitive salary
  • Benefits package (medical, dental, paid vacation, 401k)
  • Jeans casual environment
  • 3/2 hybrid schedule (T/W/Th in office; M/F work from home)

 

Marketing Program Coordinator

The Position

Seeking a creative and detail-oriented Marketing Program Coordinator to support client-based, sales incentive programs and promotional campaigns. This individual will collaborate with their program team, web developers, graphic designers and suppliers to support the operational execution of their assigned programs. The ideal candidate for this position is one who offers a well-balanced mix of creative thinking, project management, attention to detail and customer service skills/experience.

Main Responsibilities

  • Work with program staff to implement and administer sales incentive programs and promotional campaigns
  • Provide email and telephone support for program participants
  • Interact with IT staff to develop and customize program websites
  • Work with graphic designers and printers to design, produce, and distribute print pieces
  • Coordinate on-site logistics and event management
  • Recommend creative solutions and develop best practices
  • Communicate project statuses to program manager

Reports to

  • Program Manager

Minimum Qualifications

  • Four-year degree in marketing, communications, or related field
  • 2-5 years of relevant experience
  • Strong work ethic and demonstrated ability in managing multiple/competing priorities
  • Creativity in written communications and collateral
  • Event coordination experience
  • Strong Excel & PowerPoint skills
  • Excellent written and verbal communication skills
  • Some travel required

Bring to the table

  • Energy and positivity
  • Strong work ethic
  • Quick-thinking
  • Accountability
  • Attention to detail
  • Creativity
  • Customer service and problem-solving skills

Benefits

  • Full-time position
  • Competitive salary
  • Benefits package (medical, dental, paid vacation, 401k)
  • Jeans casual environment
  • 3/2 hybrid schedule (T/W/Th in office; M/F work from home)

 

Events Program Coordinator

The Position

Seeking a creative and detail-oriented Events Program Coordinator to support client-based corporate meetings, incentive travel programs, and special events. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big picture vision for program success and client satisfaction. This position is based in the Dallas-Fort Worth area.

Main Responsibilities

  • Work with program manager to implement and administer corporate meetings, incentive travel programs, and special events
  • Provide email and telephone support to program stakeholders and participants
  • Interact with IT staff to develop and customize program websites
  • Work with graphic designers and printers to design, produce, and distribute print pieces
  • Coordinate on-site logistics and event management
  • Recommend creative solutions and develop best practices
  • Communicate project statuses to program manager and keep all program facets organized and efficient

Reports to

  • Program Manager

Minimum Qualifications

  • Four-year degree in Hospitality, Communication, or related field
  • 3+ years of relevant event experience
  • Strong work ethic and demonstrated ability in managing multiple/competing priorities
  • Professional Expertise in Microsoft Office Suite
  • Strong organization and multi-tasking skills
  • Excellent written and verbal communication skills
  • Travel required; approximately 15%

Bring to the table

  • A heart for customer service
  • Energy, enthusiasm, and positivity
  • Strong work ethic
  • Accountability
  • Attention to detail

Benefits

  • Full-time position
  • Competitive salary
  • Benefits package (medical, dental, paid vacation, 401k)
  • Jeans casual environment
  • 3/2 hybrid schedule (T/W/Th in office; M/F work from home)

 

General Application

"Best Places" to work

Meetings & Conventions (M&C) Magazine named our company one of the best places to work in the meetings industry. We believe M&C correctly captured our fun environment, culture, teamwork, and care for each co-worker, which directly impacts the creativity, flexibility, and commitment we deliver to each client.

CONTINUING EDUCATION & DEVELOPMENT

We make a big commitment to staff development with a robust CE&D program, unlike any other in our industry. Subject matter experts drive trainings in each focus area in addition to keeping the team abreast of trends and best practice learnings. With monthly collaborative thinkstorms termed “11:11” meetings, bi-weekly trainings from internal and external speakers, a dedication to achieving industry certifications and more, our team earns over 1,600 CE hours each year!