JOIN THE TEAM

Bright People, Brighter Ideas

We’re on a mission to make our clients’ programs better, their jobs easier, and make them look good. We want to be a bright spot for our individual customers and make their incentive or event the bright spot for their company.

At Brightspot Incentives & Events, we are people people with a dedication to building unforgettable programs and events. Here you’ll find a passion for creativity and fanatical customer service. We combine exceptional execution, custom web development, industry-leading creative services, and award-winning incentive designs to drive motivation and real results.

Open Positions

Events Program Manager

Overview

Mid-level meeting planner to manage meetings and incentive travel programs. The ideal candidate will have a minimum of 5-7 years of experience in: meeting planning, onsite event execution, vendor supervision, budget management and a strong knowledge of global incentive travel markets. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership for program success and client satisfaction.

The Company

Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns.

Main Responsibilities

  • Manage full-service meetings, events, and group incentive travel, both domestically & internationally
  • Customer relationship management
  • Strong knowledge of program/event management and budget maintenance
  • Travel to meeting locations to coordinate logistics & manage on-site events
  • Collaborate with graphic designers to create themed art for websites, print & electronic collateral and promotional items
  • Collaborate with IT/web developers to customize registration websites & electronic communication
  • Collaborate with Air Travel Team to coordinate all attendees’ travel needs
  • Collaborate with Print Partners to produce and distribute print pieces
  • Recommend creative solutions and develop best practices
  • Manage email and telephone support to program stakeholders and participants
  • Manage assigned Program Specialist(s) on team including yearly performance review

Reports to

  • Director of Events

Minimum Qualifications

  • Four-year degree in hospitality, marketing, communications, or related field; CMP designation a plus
  • 5-7 years of relevant meeting planning experience, including planning incentive events combined with strong knowledge of incentive travel markets
  • On-site event coordination & vendor management experience, including third party vendors
  • Experience working with hotels, DMCs, transportation companies and talent agencies
  • Creativity in program design and communications
  • Manage internal & external budgets and expenses
  • Excellent written and verbal communication skills
  • Experience using Basecamp Project Management Tool or similar
  • Intermediate to advanced level of experience with Excel
  • Travel required; approximately 25%

Bring to the table

  • Customer service and problem-solving skills
  • Strong work ethic and demonstrated ability in managing multiple/competing priorities
  • Energy, enthusiasm, and positivity
  • Personal passion for travel
  • Accountability
  • Attention to detail

Benefits

  • Full-time position
  • Competitive salary
  • Benefits package (medical, dental, paid vacation, 401k)
  • Jeans casual environment
  • Recognized as a “Best Places” to work within industry
  • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

    Events Program Specialist

    Overview

    The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big picture vision for program success and client satisfaction.

    The Company

    Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns.

    Main Responsibilities

    • Work with program manager to implement and administer meeting and incentive travel programs
    • Provide email and telephone support to program stakeholders and participants
    • Interact with IT staff to develop and customize program websites
    • Work with graphic designers and printers to design, produce, and distribute print pieces
    • Coordinate on-site logistics and event management
    • Recommend creative solutions and develop best practices
    • Communicate project statuses to program manager and keep all program facets organized and efficient

    Reports to

    • Program Manager

    Minimum Qualifications

    • Four-year degree in Hospitality, Communication or related field
    • 3+ years of relevant experience
    • Professional expertise within Microsoft Office Suite
    • Strong work ethic & demonstrated ability in managing multiple/competing priorities
    • Strong organization & multi-tasking skills
    • Excellent written & verbal communication skills
    • Ability to work independently & as a member of a team

    Bring to the table

    • A heart for customer service
    • Energy, enthusiasm, and positivity
    • Strong work ethic
    • Accountability
    • Attention to detail

    Benefits

    • Full-time position
    • Competitive salary
    • Benefits package (medical, dental, paid vacation, 401k)
    • Jeans casual environment
    • Recognized as a “Best Places” to work within industry
    • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

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    General Application

      "Best Places" to work

      Meetings & Conventions (M&C) Magazine named our company one of the best places to work in the meetings industry. We believe M&C correctly captured our fun environment, culture, teamwork, and care for each co-worker, which directly impacts the creativity, flexibility, and commitment we deliver to each client.

      CONTINUING EDUCATION & DEVELOPMENT

      We make a big commitment to staff development with a robust CE&D program, unlike any other in our industry. Subject matter experts drive trainings in each focus area in addition to keeping the team abreast of trends and best practice learnings. With monthly collaborative thinkstorms termed “11:11” meetings, bi-weekly trainings from internal and external speakers, a dedication to achieving industry certifications and more, our team earns over 1,600 CE hours each year!