JOIN THE TEAM

Bright People, Brighter Ideas

We’re on a mission to make our clients’ programs better, their jobs easier, and make them look good. We want to be a bright spot for our individual customers and make their incentive or event the bright spot for their company.

At Brightspot Incentives & Events, we are people people with a dedication to building unforgettable programs and events. Here you’ll find a passion for creativity and fanatical customer service. We combine exceptional execution, custom web development, industry-leading creative services, and award-winning incentive designs to drive motivation and real results.

Open Positions

Accounting Controller

Overview

Accounting Controller will lead the Accounting Department processes, supervise accounting/payroll staff, oversee weekly AR/AP transactions, monthly financial reporting, oversight of banking & wire transfers, manage employee benefits, and ongoing operational improvement projects for a growing company. Controller must be capable of supervision and be willing to be hands-on helping with certain accounting entries (credit card statements, award orders, event cost reconciliations).

The Company

Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

Responsibilities

  • Hands-on support of weekly AR invoicing and AP reviews
  • Oversee payroll processing and review labor cost reporting
  • Monthly review of credit card purchases for client projects
  • Assist with monthly revenue recognition analysis of client projects
  • Monthly reporting of financial statements, sales, and scorecards
  • Monitor AR aging and collections
  • Monitor cash flow and move treasury balances
  • Lead special projects for ongoing improvement as the company grows
  • Assist with legal contract reviews, HR, employee benefits
  • Seat at the table for monthly executive team meetings
  • Assist meeting managers with final cost reconciliations
  • Develop awareness of industry trends

Minimum Qualifications

  • Accounting degree
  • CPA strongly preferred
  • 3-7 years of relevant experience, preferably with some in public accounting
  • Professional expertise within Microsoft Office Suite, especially Excel
  • Strong organization and multi-tasking skills
  • Excellent analytical skills
  • Location must be Dallas-based (in Las Colinas)

Bring to the table

  • Strong work ethic
  • High level of excellence
  • Attitude of personal ownership
  • Demonstrated ability in managing multiple/competing priorities
  • Energy, enthusiasm, and positivity
  • Trustworthy
  • Attention to detail and accuracy
  • Negotiating skills
  • Ability to work independently and as a member of a team

Benefits

  • Full-time position
  • Competitive salary and bonus opportunity
  • Benefits package (medical, dental, paid vacation, 401k
  • Jeans casual environment
  • Recognized as a “Best Places” to work within industry
  • 3/2 hybrid schedule (T/W/Th in office & M/F remote)
  • Family-friendly work culture

    Account Executive

    Overview

    Senior sales account manager to support 5-10 named accounts, expand contacts and programs in existing clients, and continuously prospect for new clients. Job requires solution selling of intangible marketing services for events & incentives.

    The Company

    Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

    Responsibilities – Account Management

    • Manage 5-10 named client relationships
    • Ensure that existing client relationships continue with excellence in service, creativity, continuous improvement, and expanded services
    • Pursue timely renewals of existing programs
    • Give overall account management direction to named clients for ideation, strategy, growth, and improvement, while not directly supervising Operations process, work, or teams (Sales leads the account relationship & Ops manages the projects)
    • Ultimate accountability for client retention and satisfaction
    • Anticipate long-term problems or service issues and take corrective action
    • Drive pipeline progress, push for decisions, get updates of next steps, get client commitments, and make quality updates to pipeline document
    • Be knowledgeable of outside factors affecting clients, such as industry changes, new products, executive changes, directional changes, trends, and news
    • Ensure that client and program information is being shared across the account team in both directions (sales to ops and ops to sales)
    • Affirm and build the Program Manager relationship with client
    • Work with VP Operations to schedule and facilitate client program reviews on major programs
    • Assist with random quality control reviews

    Responsibilities – New Business Development

    • Identify and sell new program opportunities to existing clients by expanding horizontally and vertically to new contacts (land & expand)
    • Get referrals to new leads at existing clients
    • Get referrals to contacts at new companies
    • Build new Suspect relationships (with BANT qualifications – budget, authority, need, and timing) to develop new business opportunities, especially targeting and building an above-the-funnel list of $1M Suspects
    • Identify timing of future bid opportunities
    • Watch sales “trigger” events (job changes, promotions, reorganizations, product launches, expansion) using LinkedIn, social media, or news
    • Periodically connect with existing, cool leads
    • Recommend event and program design ideas to add creativity, increase promotion, and enhance participant experience – and maximize the likelihood of winning the business
    • Coordinate ideation sessions to brainstorm solutions to increase win %

    Responsibilities – Process, Leadership, Learning

    • Lead discovery process to crystallize objectives, gather requirements, and prepare documentation
    • Recommend creative solutions and develop best practices
    • Maintain strong working relationships with Sourcing and Solution Design departments
    • Be a team player, mentor staff, be available for internal consulting to Operations staff for major program launches
    • Participate in 1 conference (or hosted buyer event such as IMEX Americas) and 1 relevant fam trip per year
    • Support Marketing efforts with: ideas, strategy, recommendations, social media posts, write blogs, speak on webinars, assist with marketing assets
    • Set leadership example with attendance and participation in continuing education and hotel/DMC visits
    • Strong habits using ACT CRM for scheduling future actions, timely follow-up, and accurate data

    Minimum Qualifications

    • Four-year degree in Business, Marketing, Professional Sales, or related field
    • 4-7 years of relevant sales and operational experience
    • High energy, self-starter
    • Good personal likability factor
    • Relationship building skills
    • Creative ideation of marketing program deliverables
    • Problem-solving skills
    • Negotiation skills
    • Ability and desire to service customers and stakeholders by using keen listening, probing, acknowledging, and informing skills
    • Excellent written and verbal communication skills, including ability to capture details and communicate accurately and completely, both verbally and in writing
    • Strong knowledge of service deliverables – reward options, Ignite/Unite software, incentive design, hotel brands, destinations, etc.
    • Proficient with Microsoft Office Suite

    Bring to the table

    • Energy and positivity
    • Accountability
    • Attention to detail
    • Personal passion for motivation and travel
    • Strong business and financial acumen

    Benefits

    • Full-time position
    • Competitive salary with commissions
    • Benefits package (medical, dental, paid vacation, 401k
    • Jeans casual environment
    • Recognized as a “Best Places” to work within industry
    • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

      Incentives Program Coordinator

      Overview

      The Incentives Program Coordinator is responsible for operational support of training, enablement & sales incentives, administration & fulfillment of rewards, event planning & execution, and offering customer support to program participants.

      The Company

      Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

      Main Responsibilities

      • Work with program manager to implement and administer marketing programs (sales incentives, training enablement & engagement campaigns)
      • Track & analyze program results; prepare client reports/presentations as needed
      • Coordinate with external suppliers for award fulfillment & delivery
      • Coordinate with IT staff to develop/maintain custom program websites
      • Provide email & telephone support to program stakeholders & participants
      • Communicate project statuses to program manager and keep all program facets organized & efficient
      • Recommend creative solutions & develop best practices

      Reports to

      • Program Manager

      Minimum Qualifications

      • Four-year degree in Business, Marketing or related field
      • 2+ years of relevant experience
      • Professional expertise within Microsoft Office Suite
      • Strong work ethic & demonstrated ability in managing multiple/competing priorities
      • Strong organization & multi-tasking skills
      • Excellent written & verbal communication skills
      • Ability to work independently & as a member of a team

      Bring to the table

      • A heart for customer service
      • Energy, enthusiasm & positivity
      • Accountability
      • Attention to detail

      Benefits

      • Full-time position
      • Competitive salary
      • Benefits package (medical, dental, paid vacation, 401k)
      • Jeans casual environment
      • Recognized as a “Best Places” to work within industry
      • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

        Events Program Manager

        Overview

        Mid-level meeting planner to manage meetings and incentive travel programs. The ideal candidate will have a minimum of 5-7 years of experience in: meeting planning, onsite event execution, vendor supervision, budget management and a strong knowledge of global incentive travel markets. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership for program success and client satisfaction.

        The Company

        Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns.

        Main Responsibilities

        • Manage full-service meetings, events, and group incentive travel, both domestically & internationally
        • Customer relationship management
        • Strong knowledge of program/event management and budget maintenance
        • Travel to meeting locations to coordinate logistics & manage on-site events
        • Collaborate with graphic designers to create themed art for websites, print & electronic collateral and promotional items
        • Collaborate with IT/web developers to customize registration websites & electronic communication
        • Collaborate with Air Travel Team to coordinate all attendees’ travel needs
        • Collaborate with Print Partners to produce and distribute print pieces
        • Recommend creative solutions and develop best practices
        • Manage email and telephone support to program stakeholders and participants
        • Manage assigned Program Specialist(s) on team including yearly performance review

        Reports to

        • Director of Events

        Minimum Qualifications

        • Four-year degree in hospitality, marketing, communications, or related field; CMP designation a plus
        • 5-7 years of relevant meeting planning experience, including planning incentive events combined with strong knowledge of incentive travel markets
        • On-site event coordination & vendor management experience, including third party vendors
        • Experience working with hotels, DMCs, transportation companies and talent agencies
        • Creativity in program design and communications
        • Manage internal & external budgets and expenses
        • Excellent written and verbal communication skills
        • Experience using Basecamp Project Management Tool or similar
        • Intermediate to advanced level of experience with Excel
        • Travel required; approximately 25%

        Bring to the table

        • Customer service and problem-solving skills
        • Strong work ethic and demonstrated ability in managing multiple/competing priorities
        • Energy, enthusiasm, and positivity
        • Personal passion for travel
        • Accountability
        • Attention to detail

        Benefits

        • Full-time position
        • Competitive salary
        • Benefits package (medical, dental, paid vacation, 401k)
        • Jeans casual environment
        • Recognized as a “Best Places” to work within industry
        • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

          Events Program Specialist

          Overview

          The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big picture vision for program success and client satisfaction.

          The Company

          Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns.

          Main Responsibilities

          • Work with program manager to implement and administer meeting and incentive travel programs
          • Provide email and telephone support to program stakeholders and participants
          • Interact with IT staff to develop and customize program websites
          • Work with graphic designers and printers to design, produce, and distribute print pieces
          • Coordinate on-site logistics and event management
          • Recommend creative solutions and develop best practices
          • Communicate project statuses to program manager and keep all program facets organized and efficient

          Reports to

          • Program Manager

          Minimum Qualifications

          • Four-year degree in Hospitality, Communication or related field
          • 3+ years of relevant experience
          • Professional expertise within Microsoft Office Suite
          • Strong work ethic & demonstrated ability in managing multiple/competing priorities
          • Strong organization & multi-tasking skills
          • Excellent written & verbal communication skills
          • Ability to work independently & as a member of a team

          Bring to the table

          • A heart for customer service
          • Energy, enthusiasm, and positivity
          • Strong work ethic
          • Accountability
          • Attention to detail

          Benefits

          • Full-time position
          • Competitive salary
          • Benefits package (medical, dental, paid vacation, 401k)
          • Jeans casual environment
          • Recognized as a “Best Places” to work within industry
          • 3/2 hybrid schedule (T/W/Th in office & M/F remote)

            General Application

              "Best Places" to work

              Meetings & Conventions (M&C) Magazine named our company one of the best places to work in the meetings industry. We believe M&C correctly captured our fun environment, culture, teamwork, and care for each co-worker, which directly impacts the creativity, flexibility, and commitment we deliver to each client.

              CONTINUING EDUCATION & DEVELOPMENT

              We make a big commitment to staff development with a robust CE&D program, unlike any other in our industry. Subject matter experts drive trainings in each focus area in addition to keeping the team abreast of trends and best practice learnings. With monthly collaborative thinkstorms termed “11:11” meetings, bi-weekly trainings from internal and external speakers, a dedication to achieving industry certifications and more, our team earns over 1,600 CE hours each year!

              So, are you ready to work with us?

              Because we’re ready to work with you.

              Work With Us