be a brightspot

Overview

Seeking a creative and detail-oriented Incentive Program Manager to plan and operate client-based sales, recognition, and training incentive programs and events. This individual will collaborate with their program team, web developers, graphic designers and suppliers to design, develop and execute incentive programs. The ideal candidate for this position is one who offers a well-balanced mix of marketing creativity, excellent client service skills, and detailed project management/administration.

The Company

Brightspot Incentives & Events, an Irving-based incentives & events agency, serves Fortune 2000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns.

Main Responsibilities

• Design, plan & operate client-based sales/training incentive programs and events
• Recommend creative solutions, program enhancements, process improvements, and develop best practices
• Analyze data to determine program recommendations to client
• Proactively seek ways to continuously improve programs and accounts
• Work with IT/Web Development staff to develop and maintain program websites
• Create marketing communications for web, collateral and program related material
• Manage fulfillment of awards (gift cards, merchandise, experiential) and promotional items
• Provide financial stewardship of client program funds; reconcile client budgets; and perform financial analysis
• Provide art direction to graphic designers
• Manage team of Program Specialists to achieve the above with service excellence

Reports to

• Director, Incentives

Minimum Qualifications

• Four-year degree in marketing, communications or related field
• 5-7 years of relevant program management experience
• Experience in client and committee management
• Excels at customer service and proactively diagnosing client needs
• Creativity in program design and visual communications
• Excellent written and verbal communication skills
• Strong work ethic and demonstrated ability in managing multiple/competing priorities
• Strong Microsoft Office Suite knowledge & experience
• Management experience

Bring to the table

• Motivated self-starter
• Personal passion for service excellence
• Strategic, analytical thinker
• Strong “achiever” work ethic
• Organization
• Accountability to deadlines
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• Recognized as a “Best Places” to work within industry
• 3/2 hybrid schedule (T/W/Th in office & M/F remote)

Overview

The Marketing Communications Manager, in collaboration with the Director and President, is responsible for managing Brightspot’s image and voice to our clients and prospects, with a focus on lead generation through content & digital marketing.

The Company

Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

Main Responsibilities

• With the guidance of Director and President, manage overall marketing strategy including execution of marketing plan and tactics
• Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, eBooks, reports, webinars, infographics, etc.).
• Analyze present web strategy and provide ideas to enhance content
• Manage company blog & social media efforts with a thorough understanding of Brightspot’s voice
• Identify growth opportunities, develop strategies, value propositions, service positioning and other creative programs to differentiate Brightspot from its competitors
• Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers)
• Manage and optimize marketing automation efforts including lead nurturing drip campaigns and thought leadership newsletters, analyzing results and reporting performance
• Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads.
• Improve SEO rankings, analyze targeted keywords, analyze search traffic volume
• Drive press and speaking opportunities, become a media source or enlist a thought leader
• Research innovative marketing opportunities within the industry
• Professional copywriting with creative flair and creative visuals
• Assist with Solution Design & Sales Proposals

Reports to

• Director, Solution Design & Marketing

Minimum Qualifications

• Four-year degree in Marketing, Communications, or related field
• 3-5 years of relevant experience
• Creativity in communications – both visual and written
• Excellent written and verbal communication skills
• Experience working with website Content Management Systems (CMS)
• Professional expertise of WordPress, HubSpot, and Microsoft Office
• Basic HTML Knowledge
• Strong work ethic and demonstrated ability in managing multiple/competing priorities
• Strong organization and multi-tasking skills

Bring to the table

• Customer service and problem-solving skills
• Relational skills with internal staff and external prospects
• Energy and positivity
• Creativity
• Accountability
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• Recognized as a “Best Places” to work within industry
• 3/2 hybrid schedule (T/W/Th in office & M/F remote)

Overview

The Incentives Program Coordinator is responsible for operational support of training, enablement & sales incentives, administration & fulfillment of rewards, event planning & execution, and offering customer support to program participants.

The Company

Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

Main Responsibilities

• Work with program manager to implement and administer marketing programs (sales incentives, training enablement & engagement campaigns)
• Track & analyze program results; prepare client reports/presentations as needed
• Coordinate with external suppliers for award fulfillment & delivery
• Coordinate with IT staff to develop/maintain custom program websites
• Provide email & telephone support to program stakeholders & participants
• Communicate project statuses to program manager and keep all program facets organized & efficient
• Recommend creative solutions & develop best practices

Reports to

• Program Manager

Minimum Qualifications

• Four-year degree in Business, Marketing or related field
• 2+ years of relevant experience
• Professional expertise within Microsoft Office Suite
• Strong work ethic & demonstrated ability in managing multiple/competing priorities
• Strong organization & multi-tasking skills
• Excellent written & verbal communication skills
• Ability to work independently & as a member of a team

Bring to the table

• A heart for customer service
• Energy, enthusiasm & positivity
• Accountability
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• Recognized as a “Best Places” to work within industry
• 3/2 hybrid schedule (T/W/Th in office & M/F remote)

Overview

The Events Program Specialist is responsible for operational support of meetings, travel & roadshow events, administration & fulfillment of event gifting, event planning & execution, and offering customer support to program participants.

The Company

Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.

Main Responsibilities

• Work with program manager to implement and administer meetings, incentive travel programs & roadshow events
• Coordinate onsite logistics & event management
• Coordinate with external suppliers for event gifting fulfillment & delivery
• Coordinate with IT staff to develop/maintain registration websites
• Provide email & telephone support to program stakeholders & participants
• Communicate project statuses to program manager and keep all program facets organized & efficient
• Recommend creative solutions & develop best practices

Reports to

• Program Manager

Minimum Qualifications

• Four-year degree in Hospitality, Communication or related field
• 3+ years of relevant experience
• Professional expertise within Microsoft Office Suite
• Strong work ethic & demonstrated ability in managing multiple/competing priorities
• Strong organization & multi-tasking skills
• Excellent written & verbal communication skills
• Ability to work independently & as a member of a team

Bring to the table

• A heart for customer service
• Energy, enthusiasm & positivity
• Accountability
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• Recognized as a “Best Places” to work within industry
• 3/2 hybrid schedule (T/W/Th in office & M/F remote)