Overview
The Incentives Program Coordinator is responsible for operational support of training, enablement & sales incentives, administration & fulfillment of rewards, event planning & execution, and offering customer support to program participants.
The Company
Brightspot Incentives & Events, an incentives & events agency in Irving, TX, serves Fortune 1000 clients to drive performance improvement and channel engagement through incentive travel, meeting planning, sales incentive programs, and engagement campaigns. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership and big-picture vision for program success and client satisfaction.
Main Responsibilities
• Work with program manager to implement and administer marketing programs (sales incentives, training enablement & engagement campaigns)
• Track & analyze program results; prepare client reports/presentations as needed
• Coordinate with external suppliers for award fulfillment & delivery
• Coordinate with IT staff to develop/maintain custom program websites
• Provide email & telephone support to program stakeholders & participants
• Communicate project statuses to program manager and keep all program facets organized & efficient
• Recommend creative solutions & develop best practices
Reports to
• Program Manager
Minimum Qualifications
• Four-year degree in Business, Marketing or related field
• 2+ years of relevant experience
• Professional expertise within Microsoft Office Suite
• Strong work ethic & demonstrated ability in managing multiple/competing priorities
• Strong organization & multi-tasking skills
• Excellent written & verbal communication skills
• Ability to work independently & as a member of a team
Bring to the table
• A heart for customer service
• Energy, enthusiasm & positivity
• Accountability
• Attention to detail
Benefits
• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• Recognized as a “Best Places” to work within industry
• 3/2 hybrid schedule (T/W/Th in office & M/F remote)