Join the Team

The Position

Seeking a creative and detail-oriented Incentives Program Manager to plan and operate client-based sales & training incentive programs and promotional campaigns. This individual will collaborate with their program team, web developers, graphic designers and suppliers to design, develop and execute incentive programs. The ideal candidate for this position is one who offers a well-balanced mix of detailed project management/administration, proven analytical thinking, excellent client service skills, and marketing creativity.

Main Responsibilities

• Design, plan & operate client-based sales & training incentive programs and promotional & engagement campaigns
• Recommend creative solutions, program enhancements, process improvements, and develop best practices
• Analyze data to determine program recommendations to client
• Proactively seek ways to continuously improve programs and accounts
• Work with IT/Web Development staff to develop and maintain program websites
• Create marketing communications for web, collateral, and program related material
• Manage fulfillment of awards (gift cards, merchandise, experiential) and promotional items
• Provide financial stewardship of client program funds; reconcile client budgets; and perform financial analysis
• Provide art direction to graphic designers
• Manage & develop Program Specialist(s) to achieve the above with service excellence

Reports to

• Director of Incentives

Minimum Qualifications

• Four-year degree in business
• 5-7 years of relevant program management experience
• Experience in client and committee management
• Excels at customer service and proactively diagnosing client needs
• Creativity in program design and visual communications
• Excellent written and verbal communication skills
• Strong work ethic and demonstrated ability in managing multiple/competing priorities
• Strong Microsoft Office Suite knowledge & experience
• Management experience

Bring to the table

• Motivated self-starter
• Personal passion for service excellence
• Strategic, analytical thinker
• Strong “achiever” work ethic
• Organization
• Accountability to deadlines
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Jeans casual environment
• 3/2 hybrid schedule (T/W/Th in office; M/F work from home)