Join the Team

This role is based in our Irving, TX office and has a hybrid schedule. 

The Position

Mid-level meeting planner to manage meetings and incentive travel programs. The ideal candidate will have a minimum of 5-7 years of experience in: meeting and incentive travel planning, onsite event execution, vendor supervision, budget management, people management and a strong knowledge of global incentive travel markets. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership for program success and client satisfaction, and the development of their direct reports. 

Main Responsibilities

• Manage full-service meetings, events, and group incentive travel, both domestically & internationally
• Customer relationship management
• Strong knowledge of program/event management and budget maintenance
• Travel to meeting locations to coordinate logistics & manage on-site events
• Collaborate with graphic designers to create themed art for websites, print & electronic collateral, and promotional items
• Collaborate with IT/web developers to customize registration websites, program apps, & electronic communication
• Collaborate with Air Travel Team to coordinate all attendees’ travel needs
• Collaborate with Print Partners to produce and distribute print pieces
• Recommend creative solutions and develop best practices
• Manage email and telephone support to program stakeholders and participants
• Manage assigned Program Specialist(s) on team, including yearly performance review

Reports to

•  Director of Events

Minimum Qualifications

• Four-year degree in hospitality, marketing, communications, or related field; CMP designation a plus
• 5-7 years of relevant meeting planning experience, including planning incentive travel events, combined with strong knowledge of incentive travel markets 
• Third-party agency experience a plus 
• On-site event coordination & vendor management experience, including third-party vendors
• Experience working with hotels, DMCs, transportation companies, and talent agencies
• Creativity in program design and communications
• Manage internal & external budgets and expenses
• Experience managing and developing direct reports
• Excellent written and verbal communication skills
• Experience using Basecamp Project Management Tool or similar
• Intermediate to advanced level of experience with Excel
• Travel required; approximately 25%

Bring to the Table

• Leadership skills
• Customer service and problem-solving skills
• Strong work ethic and demonstrated ability in managing multiple/competing priorities
• Energy, enthusiasm, and positivity
• Personal passion for travel
• Accountability
• Attention to detail

Benefits

• Full-time position
• Competitive salary
• Benefits package (medical, dental, paid vacation, 401k)
• Smart casual environment
• Fully remote, or hybrid schedule if located in the DFW area (3 days in office; 2 days work from home)